Subscription Services

As a Subscription Services member, your organization receives upgrades and updates, technical support from your Value-Added Reseller (VAR), and access to a wide variety of resources and content.

 

Software upgrades and enhancements. Get automatic upgrades to the most current versions of IMOLD software, including new releases and service packs. Manusoft is continually improving its software and responds quickly to issues reported by customers. Automatic email notification keeps you on top of important news, service requests, and the latest software updates.

 

Technical support services. IMOLD Subscription Services provide you with live technical support supplied by your local authorized VAR. Support services include telephone assistance with product features, menu commands, installation issues, and troubleshooting. For a separate fee, your VAR can provide value-added services, such as training, design consulting, planning, and customization.


Enhancement request privileges. Your IMOLD Subscription Services membership entitles you to make enhancement requests, so you can directly influence the future development of IMOLD software. In fact, Subscription Services members initiate over 90 percent of the hundreds of enhancements introduced with each new release of IMOLD software. You can even provide input on the functionality required for your specific use of the product.